IFS Food: The IFS Food Standard is a GFSI (Global Food Safety Initiative) recognized standard for auditing food manufacturers.
The focus is on food safety and the quality of processes and products. It concerns food processing companies and companies that pack loose food products.
V-Label: Vegan Food
If you are dissatisfied with your order for any reason, please contact us and we will try to make it right. Whether that involves sending you a new product, giving you a refund or anything else, we want you to be completely satisfied with your purchase!
Unfortunately, due to the legal restrictions, we cannot accept any food product returns (so basically all of our products). If you need a refund, contact us to discuss your situation and then share your remaining product with a friend who might like it.
We ship to all the world! We want your order arrives as soon as possible, please consider your location to know approximately how long it will take to arrive.
If the purchase is being shipped to Canarias or a country outside the European Union, it will be necessary to receive the Identity Card Number. This is required for the shipping company to be able to ship your order.
If this information is not provided, you will not be able to receive your order.
Orders received Monday through Friday before 17h pm and are generally processed within the same day in our warehouse in Madrid, Spain.
Please keep in mind that our warehouse is closed during the weekend and holidays. Your order will be handled the next business day.
Discount codes will not be applied to products on offer. In case of subscribing to a product, from the second order onwards, the normal price of the product will be applied, applying shipping costs if necessary.
The pack customization discount coupon includes the products on offer but cannot be used in conjunction with another coupon.